Interact Incorporated

On March 13th Interact’s Senior Manager, Brian Johnston was asked to judge the University of Nebraska – Lincoln Engineering Senior Design Competition. Students dove right into their Senior Projects and developed various projects for companies showing their talent and skills. The 20 judges were assigned 4 projects each. Each judge rated their 4 projects on more »

A media platform is used to handle media resources such as voice, dtmf, and video.  IP Media Platforms support Session Initiation Protocol (SIP) which enables Voice Over IP (VoIP), or put more simply, they allow you to talk to your VoIP service provider.  Most media platforms will support the ability to collect dtmf, play and record more »

Song: “Happy Birthday — The Ting Tings”  http://itunes.apple.com/us/artist/the-ting-tings/id272194824 For 30 years Interact has been working to solve the communication needs of our customers.  We have done this with a yes-we-can attitude and a smile on our face.  The work is enjoyable but we’ve made sure to stop and have some fun along the way. In 1981  Interact’s founder, more »

Most IPs on the market today are simply resource receptacles that static call flows can refer to when needing to provide specific call functionality to an end user.  That is, they are traditionally components devoid of any ability to provide advanced telephony applications within an operator’s environment. Interact’s Intelligent Peripheral is unique however, in that more »

What were some of Interact’s biggest advancements this past year? Interact was able the leverage the knowledge of virtualization it gained in 2011 and move head first into cloud communications.  With successful deployments into Amazon, Softlayer, and Rackspace we are well positioned to help our customers move into true cloud enabled environment. What are your more »

Interact has released elastic pricing specifically designed for cloud based service providers. Over the past year we have seen a cosmic shift in the way our customers are growing and managing their businesses.  With the advent of cloud platforms such as Amazon, Softlayer, and Rackspace our customers are able to host their communications applications and more »

Like more and more people today, I have a smart phone, tablet, and USB mobile broadband device, all through the same mobile operator. Annoyingly, I still receive a separate bill for mobile broadband for each of these devices from my mobile operator. As mobile broadband consumers continue to utilize multiple devices for mobile broadband, it’s more »

A recent article by the New York Times discussed “Mobile Bill Shock” experienced by individuals incurring unexpected roaming charges when traveling abroad, and how one Verizon customer “received an $11,000 phone bill after spending 4 days in Jamaica.” Scenarios like this are nothing new, in fact, a recent survey by the FCC found that approximately more »

The Interact team was in attendance once again in Austin at ITEXPO West 2011 last week.  Aside from exhibiting on the show floor, Interact also sponsored the opening night reception as well as a party on 6th street in downtown Austin.  Since the show was held in Austin, Texas this year, where Interact also houses more »

We recently completed a project for a client that wants to update their inventory system via our IVR.  The client has customers, retail outlets, warehouses, and suppliers with no real way of tracking inventory and transactions via a private network.  But all potential endpoints have mobile phones!!!  So at every endpoint they are able to more »