IVR

For over 30 years, Interact’s versatile IVR Systems have helped organizations across the globe take their ideas to full implementation. At Interact, we recognize the unique challenges faced by our customers, therefore our IVR Systems offer the following advantages to businesses of all needs and sizes who are looking to improve their global communications.

Performance: One of the fastest IVR Systems on the market today, the SPOT Media Platform can handle up to 200 CPS, and up to 1400 channel capacity (32 bit), giving our customers the cost-savings and added benefits of requiring fewer ports to power their voice solution.

Flexibility: Our IVR Systems are VoiceXML 2.1 compliant, helping accelerate market adoption for speech-enables applications worldwide, while assuring interoperability across platforms, tools and applications.

Adaptive Deployment: Whether it’s hosted on our cloud, your cloud, or a separate enterprise/telco environment, Interact’s IVRs are easily deployed via a software only download.

  • Our Cloud – host your application in our cloud environment
  • Your Cloud — Download the VIP software and be running in minutes.
  • Server – We will custom design, build, and ship a server that is tuned to your IVR application.

Professional Services: Interact offers an unparalleled professional services and support team available to our customers to build a totally customized IVR Solution, along with a service creation tool that our customers can use to create their own customized VoiceXML based IVR scripts on the fly.

  • Let Interact build an application to your specifications.
  • Or, we can co-write the application with you.
  • Go alone using VXML, our Service Creation Environment, or API’s. We’ll be here to support you.