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Interact Press Release

Interact Incorporated's SPOT Provide Robust and User Friendly Solutions for Voice Application Development and Testing with Newly Released SPOTbuild and SPOTproof

Interact's SPOTbuild and SPOTproof help high-density carrier-grade service providers accelerate time to market for new services.

(Lincoln, Nebraska-USA) November 24, 2009: - Interact Incorporated, an enabler of premium voice and data solutions for carriers and enterprises worldwide, is pleased to announce SPOTbuild, a graphical service creation environment, and SPOTproof, a test automation and load testing tool. Together, the products enable operators, developers and enterprises to rapidly bring to market differentiated service offerings and applications deployed on Interact's SPOT IVR.

By significantly reducing time dedicated to application development and testing, Interact's SPOTbuild and SPOTproof enable faster time to market with new applications, and a more immediate ROI for organizations. With a comprehensive list of automated testing features and functionality, along with an easy-to-operate graphical service creation environment, Interact's SPOT solutions are the ideal tools for voice application design and development, application script editing and automated application testing.

SPOTbuild, Interact's easy-to-operate graphical service creation environment for the design and deployment of calls flows and voice applications includes many features and functionality such as:

• Easy-to-use drag and drop design for rapid call flow and VoiceXML/CCXML application generation.
• Define and modify call flows without programming using a simple GUI tool.
• VoiceXML and CCXML code is built into templates allowing for immediate call flow changes without writing a single line of code.
• SPOTbuild can be utilized by novice users, while at the same time offers the flexibility of allowing advanced users to write custom JavaScripts and MRCP grammars.

Interact's SPOTproof is an ideal solution for IVR testing, with a comprehensive list of automated testing features and functionality such as:

• Full IVR test automation tool and test harness
• Automated daily regression
• Create scriptable automated calls that press digits, play files, and more
• Supports load testing (thousands of concurrent calls)
• Automated configuration/reconfiguration of the IVR
• Monitor and log the performance of the SPOT IVR during tests

"Interact's SPOT VoiceXML/CCXML Media Platform has continually surpassed industry standards in terms of performance and capacity while at the same time delivering a lower total cost of ownership." said Greg Gissler, Founder, VP and CTO of Interact. "With Interact's SPOTbuild and SPOTproof, carriers, enterprises, and developers can quickly develop, test, and deploy applications on their SPOT IVR to maximize efficiency and marketable flexibility throughout everyday operations."

Full details on Interact's SPOT solutions can be found at: http://www.iivip.com/spot.php

About Interact Incorporated:

Since 1981, Interact has been dedicated to providing highly customizable Communication and Rating solutions to discriminating clients spanning the globe. Readily equipped to supply extremely short time-to-market solutions accommodating both entry-level and central office class models, Interact builds every solution on an open, distributed, and modular architecture which is deployable on a variety of hardware platforms. For more information please visit our website: www.iivip.com

Contact:

Douglas Page
Manager Global Sales
Interact Incorporated
1225 L St., #600 • Lincoln, NE, USA • 68508
ph + 1.402.476.8786 ex. 383
fax + 1.402.476.7473
email: yeswecan@iivip.com
website: www.iivip.com