News & Events

Interact Press Release

Interact Incorporated's Platform Collector Provides a Robust and User Friendly Tool for the Monitoring and Management of all Interact Solutions

(Lincoln, Nebraska-USA) March 16, 2010: - Interact Incorporated, an enabler of premium voice and data solutions for carriers and enterprises worldwide, is pleased to announce the availability of Platform Collector, a user-friendly tool for the monitoring and management of all Interact VoiceXML, SPOT/VIP IVR, and Real-Time Billing and Rating Solutions. Platform Collector enables operators, developers and enterprises to closely monitor their Interact systems to identify key business events, system auditing, performance tuning activities, fault detection, and capacity monitoring. This critical data obtained by the Platform Collector can be leveraged to improve business efficiencies that will have the maximum impact on the success of an organization.

Through years of experience, Interact has recognized that standardized real-time statusing of their product sets provides customers with the significant benefit of closely monitoring activity across their entire Interact solution. Interact's Platform Collector, a fast and lightweight application designed to collect, aggregate, and report on activity across a company's entire Interact system, provides administrators a straightforward solution for the monitoring and comparison of key system metrics.

By significantly reducing time dedicated to system management and data reporting by administrators, Interact's Platform Collector significantly reduces operation costs to the end user. With the ability to view and filter historical as well as real-time data, Platform Collector allows operations staff to retrieve data that is only of key interest, and then export data to external tools to create reports of key business interest.

"Interact has a proven track record of providing high performance, feature rich solutions for operators and enterprises worldwide." said Greg Gissler, Founder, VP and CTO of Interact. "With Interact's Platform Collector, carriers, enterprises, and developers can closely monitor and manage all activity across their entire Interact solution to maximize efficiency and reduce everyday operational costs."

For full details on Interact's solutions, please visit our website: www.iivip.com

About Interact Incorporated:

Since 1981, Interact has been dedicated to providing highly customizable Communication and Rating solutions to discriminating clients spanning the globe. Readily equipped to supply extremely short time-to-market solutions accommodating both entry-level and central office class models, Interact builds every solution on an open, distributed, and modular architecture which is deployable on a variety of hardware platforms. For more information please visit our website: www.iivip.com

Contact:

Douglas Page
Manager Global Sales
Interact Incorporated
1225 L St., #600 Lincoln, NE, USA 68508
ph + 1.402.476.8786 ex. 383
fax + 1.402.476.7473
email: yeswecan@iivip.com
website: www.iivip.com
Twitter at www.twitter.com/InteractInc