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Interact Press Release

Interact Incorporated Unveils a Flexible ‘Usage Based Pricing’ Plan for SPOT VoiceXML/CCXML Based Interpreter Set

Lincoln, Nebraska USA March 10, 2009- Interact Incorporated, a software company renown for developing high performance communication solutions for enterprises and operators across the globe, today unveiled their ‘Usage Based Pricing’ (UBP) model for their SPOT VoiceXML/CCXML based interpreter set.

With cash flow being a major concern for all businesses today, Interact is pleased to announce a Usage Based Pricing model designed to virtually eliminate the need for front end capital expenditures by offering a pricing program that helps hosted or managed services customers with usage based revenue better align their usage based expenses. The new UBP model will charge customers based on SPOT license usage per month on a pre-determined set number of ports. This flexibility allows customers access to additional licenses if needed, while at the same time only charging the customer for licenses used at the end of each month. By allowing customers the use of additional SPOT licenses during heavy traffic periods, SPOT’s Usage Based Pricing model addresses the issue of unpredictable call volume spikes generated by aggressive marketing campaigns, the deployment of new applications and the addition of new customers.

With maintenance, subscription access to the latest releases of SPOT, application redundancy and Interact’s INSA (Interact Network Status Application) product included in the UBP model, Interact’s SPOT is ideal for hosted facilities and customers whose revenue is based on usage. With the UBP model, upfront costs are virtually eliminated as the licensing expense works off a customer’s operating budget. Purchase options are available at the end of the customer’s term commitment.

“In today’s evolving market as the demand to deploy next-generation services architecture and applications increases, the demand for flexible pricing models has also increased.” Stated Lynn McKee, President, CEO of Interact Incorporated. “The SPOT Usage Based Pricing model gives enterprises, operators, and hosted facilities the competitive advantage of being able to deploy cutting-edge services and customer applications while billing for these services monthly as opposed to the customer having to make a capital purchase to expand their business.”

With unparalleled agility and implicit redundancy, Interact’s V6.8 version of SPOT - a high performance VoiceXML/CCXML based interpreter set - is single-handedly raising the standard of call flow resource interaction.

In conventional open based solutions, as voice applications become more complex or the number of call channels increase, traditional interpreters overloads the CPU. SPOT remedies this situation by using a unique architecture that virtually eliminates application load and memory penalties, thereby allowing applications to scale smoothly.

Developed for use in telco environments that handle hundreds to thousands of call channels, Interact’s latest version of SPOT is one of the fastest commercially available VoiceXML/CCXML based interpreters. An open based solution, SPOT's unique architectural design promotes faster call processing, infinite scalability, and significant performance gains unmatched by competitive interpreters.

Interact’s latest version V6.8 of the SPOT VoiceXML/CCXML based interpreter set is available immediately for integration with:

• Interact’s own SoftSPOT, a pure software SIP-based VoIP IVR platform
• Aculab’s Prosody X series of Media Processing Boards
• Dialogic’s Converged Services Platform (CSP)
• TelcoBridges’ TB640 system boards and Tmedia family of products

Request a trial version of SPOT V6.8 now and see for yourself how it compares to your current interpreter. http://www.iivip.com/spot.php

Interact’s Professional Services is ready and able to build custom solutions for any end user, or to assist our Partners and Resellers in creating their own solutions.

About Interact Incorporated

Since 1981, Interact has been dedicated to providing highly customizable Communication and Rating solutions to discriminating clients spanning the globe.

Readily equipped to supply extremely short time-to-market solutions accommodating both entry-level and central office class models, Interact builds every solution on an open, distributed, and modular architecture which is deployable on a variety of hardware platforms. For more information please visit our new website:
www.iivip.com