IVR System
For almost 30 years Interact’s VIP IVRs have been the cornerstone of our customers’ global endeavors, and they currently support over 80 million end users worldwide.
Whether you are looking to introduce new applications and services into an emerging market, or augment an already robust solution portfolio, Interact’s VIP IVRs can quickly take you from an idea, to full implementation.
Interact’s IVR solutions can help organizations in virtually any industry run more efficiently with a wide array of voice applications. Let Interact create a customized IVR application for your organization, utilizing any of the advanced capabilities of Interact’s VIP IVRs listed below:
- Carrier Grade Linux
- Advanced VoiceXML
- Supports Multiple Call Flows
- Unlimited Language Support
- Pre / Post / Mid / Balance Inquiry / Recharge
- Call Announcements
- ASR/TTS Technology
- Event-Driven Distributed Environment
- Call Bridging / Outdialing
- Conferencing Enabled
- Unified Messaging
- Fax
- SMS
- Ringtones
- Voice Portal
- Message Delivery
- CC Authorization
- Geographical Locator
- Location Based Services
- Central Monitoring
- Biometric Security
- Database Integration (Oracle, MySQL)
- Web Server Integration
- VoIP
- TDM
- True IP (ISUP)
- Hosted and Onsite Implementations
Customers can also quickly develop their own applications on our VIP IVRs utilizing our easy-to-operate graphical service creation environment, SPOTbuild, the ideal tool for designing and deploying custom call flows and voice applications.