Interact Incorporated is an innovative software company dedicated to developing high performance communication solutions for enterprises and operators worldwide. Since our inception in 1981, it has been our goal to create customizable, open, and portable components and solutions that exceedingly surpass industry standards. This has enabled our clients to maximize efficiency and marketable flexibility throughout everyday operations. With decades of experience and continued evolution, Interact is equipped to provide cutting-edge products and solutions to customers across the globe.
Because of the extremely flexible nature of our product sets, we are able to customize a solution for any need, whether it’s full blown solutions comprised of both hardware and software, to singular software plug-ins or wholly hosted service bureau applications. Since we operate with a customer centric approach, our highly elastic solutions are geared for complete feature enhancement and customization. Fueled by our customers’ success, Interact strives to offer each customer the products and solutions necessary to succeed and keep pace in today’s ever changing competitive market. Due to our flexible nature, Interact’s resources have been utilized by companies in over 30 countries, across 5 continents with over 80 million subscribers worldwide.
Interact thrives on a flat organizational structure with highly skilled technical consultants who are available 24/7 to provide rapid customization and response. Our customers have the advantage of having access to a wealth of knowledge and expertise through our service bureau, which can be intricately tailored to meet the unique needs of each individual customer. At Interact, our motto has always been, “Yes We Can!” With a wide variety of product sets and solutions customizable for any customers’ needs, let us show you what Interact can do for you. Our portfolio includes a wide range of product sets which can be customized for any customers’ needs. From SPOT, our high performance VoiceXML/CCXML interpreter set, to Invigorate, our real-time rating and management solution, to our one and only VIP platform, we have a solution for any need.
At Interact, we pride ourselves in providing cutting edge resources and technology, such as our groundbreaking VoiceXML/CCXML interpreter SPOT. SPOT utilizes Interact’s very own patent pending method of processing data resources at peak efficiency, and is single-handedly raising the standard of voice application processing. The unique architecture of SPOT exceedingly reduces system resource dependencies, and dramatically improves Calls Per Second (CPS) performance. With active call redundancy, SPOT is optimized for High Density Applications.
Interact would like to Invigorate your imagination. Due to its extremely flexible nature, Interact’s comprehensive real-time rating solution, Invigorate, serves multiple needs by not only keeping track of subscriber accounts and respective voice data, but also performs proactive customer relationship management by attending to automatic promotion notification and individualized message deliveries. Invigorate boasts infinite flexibility which is accomplished through our unique architecture allowing for customization, yet maintaining core logic. Because of this flexible architecture, Interact is able to implement customer / market-driven demands quickly. Invigorate has been designed to meet commercially demanded scalability and reliability requirements. Maintaining performance throughout lifecycle and growth stages is easily accomplished and can be executed on a NonStop NSK, HP-UX or Linux-based platform.
Our flagship product, our VIP platform, is composed of the most dependable hardware and software in the market today. As a core part of our initial product offering, the cost optimized, high-density blade architecture of this pioneering media platform has evolved to take advantage of all the latest industry standards that a provider needs in order to introduce or enhance voice and data applications.
Interact also has a categorical set of Java based APIs that allows external systems to take advantage of key customer care, recharge, and e-service functionalities in the Invigorate
and VIP products. As customers’ needs change in the competitive marketplace, the open nature of our APIs make it easy for our customers to deploy new introductory solutions seamlessly.
With our wide range of products and services, Interact can customize virtually any type of solution to meet our customers’ every need. Whether it be our industry leading VoiceXML /CCXML interpreter SPOT, our infinitely flexible real-time rating solution Invigorate, or our top of the line media platform VIP, the possibilities are endless at Interact Incorporated. At Interact Incorporated, “Yes, We Can!” Let us customize a solution for you!
Privately held Interact Incorporated is headquartered in Lincoln, Nebraska, with a Research and Development facility in Austin, Texas, as well as a regional sales office in Phoenix, Arizona.
